- This topic has 4 replies, 2 voices, and was last updated 3 years ago by Rick.
Furioos is a great idea but I am struggling with my first Unreal app online : /
First of all, I have dead or blown out pixels everywhere, I think it might have to do with the auto-exposure
I never had this issue locally.
Secondly, here are some observations / comments:
1 – it was never mentionned anywhere that the sound was not supported, this an important factor for me
2- The mouse controls do not behave like in my app, the mouse is waaayy too sensitive and it is almost impossible for me to use. I tried the lock mouse option but it doesn’t do the trick.
Thanks for your help
Any help? I have bought the most expensive package, I would like to make sure this can work please.
I can’t believe 2 weeks later I have not received ANY support of any of my issues with furioos. This is totally unacceptable for when you pay for the most expensive plan.
And I receive an email almost daily for asking me how satisfied I am with my subscription.
- This reply was modified 3 years, 2 months ago by Rick.
First of all, my deepest apologies for the lack of support past month. Our team is lacking people to handle the support and the dev doesn’t get time to handle it too. Things are fixed now.
We are working hard to provide you Furioos v1.0 next week.
Concerning your question, this issue will be fixed in the next release.
Let us know if you have any questions
Yes?? Then the first thing you will do is go over all the unanswered posts and write we are sorry, we don’t have enough resources to process all the tickets, we will be looking into your issue soon.
Then we can talk. This is the worst customer service I have ever seen yet. Not only I have lost almost 200$ for a product I could never use, but radio silence for almost 3 months is totally unacceptable.
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