Failed to upload

[konstd]

Hello there

Ive been trying from yesterday to upload a 3GB zip file (arcvhiz project) and failed to do so repeatedly.I couldn’t find a solution to my problem so i decided to post it on this forum

Thanks in advance.

[Michaël KORBAS]

Hello,

Sorry that you face that issue. Can you provide me the error message that you get when the upload fail please ?

If your confortable if development tools you can also post a screenshot of your browser’s console so i can identify more quickly where the issue come from.

Thank you

[konstd]

The first problem i encountered was that i couldnt upload any file in general i tried to log in and out but didnt work

I find out that if i created a new account the problem dissapears and i can upload my project, but after about 43% through the uploading process it fails

the error message that i get after the upload fails does not last long enough but rather pops for a few seconds and then dissapears

If you want any further information please inform me

Thanks in advance

[Maxence Brasselet]

Hi,

Your first problem was due to not enough file storage, after trying to upload several time your app, you created multiple app on Furioos. This will be fixed tomorow.

For the second one, it’s due to time to upload that must be long with your network. It’ll be fixed tomorow too.

 

Thank’s to have report those issues to makes Furioos better 🙂
Have a nice day.

[konstd]

Thanks a lot my friend , cant wait to try it tomorrow :]

[BVN REAL]

Hi, has there been any update with this issue? We are receiving the same error responses when trying to upload a 3GB file.

[Maxence Brasselet]

The timeout issue is fixed so you won’t get an timeout error when uploading on slow network.
But in your case it’s due to your storage.

I checked your storage and it was dirty, so i clean it up.

Can you please give me a speed test screen shot ?
Any information about what went wrong during your update (console screen shot) ?

Thank’s by advance.

Regards,

[BVN REAL]

We tried once again and are still receiving timeout errors after uploading 1.12GB (33%).

[Maxence Brasselet]

Hi BVN,

Can you share me your source file at m.brasselet@furioos.com ? I’m gonna check it locally 🙂

As you can see for other users, we removed the timeout limitation, thus with your connection the timeout could not be reached because 3gb upload is pretty fast.

Thank’s

[BVN REAL]

Hi Maxence, sorry for the delay. We should be able to upload it early next week. 🙂

[Maxence Brasselet]

Hi BVN,

I tried to upload your file from our own network and everything gone fine (see on your dashboard).
Can you try again to upload from your own network ? Just add another small project (less than 1.5GB : free space quota) in order to test the upload or delete the one I upload on your interface to try again with the same project and see what happen.

I cannot reproduce your timeout bug with a worst connection than yours (16Mb upload).
Is there any timeout setted on your router ?

You can try your app on Furioos before trying again the upload if you wanna improve 😉

Waiting for your answer to fix that issue.
Have a nice day.

[BVN REAL]

Hi Maxence,

We have successfully uploaded a small project to Furioos as you suggested. The issue is most likely on our side.

Thank you for your help, 🙂
BVN REAL