Hi KoenePat,


thanks for your help.  Indeed I was trying from a chrome browser and it was not working, I appreciate you take the time to brainstorm on my issue.


However I cancelled my subscription with Furioos.  In 3 tickets I could not have a single reply from the staff.  It is the first time in my life that I had absolutely ZERO support after many efforts from any company, I won’t express it the way I think but I don’t want any business anymore with furioos, regardless of how good or how bad their product would be.  Thanks for your help though!